VertiSafe Refund Policy
Overview
VertiSafe offers refunds for qualifying returns of products purchased from us.
Returns are only accepted for unused products that are in new condition.
Eligibility for Returns
To be eligible for a refund, your return must meet the following requirements:
The product must be unused.
The product must be in new condition.
The product must be not damaged.
Return Shipping (Buyer Responsibility)
The buyer is responsible for the cost of shipping the product back to VertiSafe.
The returned item must be shipped using a method that allows for safe transit back to us.
Return Inspection & Refund Processing
After we receive your return, VertiSafe will review the item to confirm it is:
Unused
In new condition
Not damaged
If the product meets our return criteria, we will process the refund.
If the product does not meet the criteria, we may reject the refund.
Refund Timing
Refunds are processed after inspection and approval of the returned item.
The time for the refunded amount to appear depends on your payment provider.
Contact Us
If you have questions about a return or refund request, contact VertiSafe support and include your order number.